Murdy Electric was founded in 1968 by William J. Murdy. He built up a reputation for outstanding customer service at honest prices. He always had time for customers' needs and though he passed away in 1982, it is in his tradition that we strive to constantly improve our levels of service. We will treat your home or business with highest respect. As a leader in the service business we know that our success is based on your satisfaction, and we're out to get it.
Here's how …..
Satisfaction Guaranteed – we stand behind everything we do and we will repair or replace any item that we supplied within one year of installation at no charge. On our service entrance equipment including panel boxes and circuit breakers we offer a full three year warranty.
We will get our technicians there when you need them. Radio dispatched and in your area everyday. We won't leave you in the dark. We keep our appointments and narrow your wait down in two hour windows.
Our CSR's will politely and efficiently take all the information required to set up your service at your convenience. We track your history with us so that we will be able to assist you in maintaining a safe and properly operating electrical system. We use real people not an answering machine to answer your questions and better serve you. Your call will be dispatched immediately through radio contact with a technician in your area.
Our technicians are fully and professionally trained in not just electrical, but customer service also. They will come to your home neat and clean and ready to go to work.
Our technicians bring clean drop cloths and wear shoe covers to protect your floors. They will arrive in full uniforms that have our company name as well as the technician's name for your security. If there is any mess, they will clean up and leave your house cleaner when we leave then when we got there.
There will be no mistaking our trucks when they arrive, due to the large lettering and cleanliness inside and out which represents the high standard you expect and the high standard we deliver. Our trucks are fully stocked with literally thousands of parts – we like to refer to our trucks as our “warehouse on wheels”. All of our trucks have every tool imaginable to assist in getting the job done in a timely and cost effective fashion.
With our “Straight Forward Pricing” you know what the job will cost before any work is done. Our technician will review your needs and then sit down with you and explain all of your options and pricing. Not until you, the customer, accept and signs for that amount will any work be done. Please keep in mind that the price you accept is not an estimate this is the actual price of the services being performed from start to finish. We here at Murdy Electric Co. do not believe in surprise costs at the end of our jobs, but we do believe in SATISFACTION GUARANTEED .
